AI front desk + Google reputation for clinics

The front desk that never closes.

Tribo answers every Google review, replies to patients on WhatsApp and your website at any hour, books the appointment and reminds them so they show up. Your team just treats patients.

Free, no sales call. You get a one-page report on your Google profile, your reviews, your website and what happens when a patient writes after hours.

What we found

Patients like you. They just can't reach you.

We looked at every dental clinic that shows up for "dentistas Amadora" (Lisbon area) — 48 results on Google Maps and Bing. Ratings were high. The leaks were somewhere else.

Reviews
62%

leave their Google reviews unanswered

16 of 26 independent clinics replied to 1 or none of the 5 reviews Google shows first. 8 had a 1–2★ review without a reply right at the top.

Most people prefer businesses that reply to all reviews (80% in BrightLocal's 2026 consumer survey, US).

After hours
0/21

websites let a patient book a real time slot

None had a chat or AI assistant. 62% had no WhatsApp button and 38% didn't even have a tap-to-call phone number on the home page.

The patient searching at 22:00 or during the lunch break calls the next clinic.

No-shows
1in 3

missed appointments avoided with reminders

In a Cochrane review of 8 trials (6,615 people), text reminders raised attendance from 67.8% to 78.6% — about a third of no-shows disappeared.

Healthcare in general, not only dentistry. Cochrane review CD007458.

Source: Tribo field research, 13 Oct 2026 — 48 results for "dentistas Amadora" on Google Maps and Bing; reviews checked for 26 independent clinics (the 5 reviews Google shows first), websites tested for 21. Sample, not a census. Cochrane CD007458 · BrightLocal survey.

How it works

Three steps. No long meetings.

You don't need to learn software or change how your front desk works. We set it up, you approve the tone, and you see the numbers every month.

01

Free audit

We check your Google profile, your reviews, your website on a phone and what happens when a patient writes at 22:40. You get a one-page report with what to fix first.

02

Start with what hurts most

Pick one service — reviews, the 24/7 front desk, or both. We connect it to your Google profile, WhatsApp, website and calendar.

03

See it every month

A short monthly report: reviews answered, new reviews, conversations after hours, booking requests and reminders sent.

Pricing

Clear prices. Start small.

Every plan starts with the free audit, so you know exactly what you're buying and why.

Google Reputation

For clinics with good care and an untidy Google profile.

€97/ month
  • We reply to every review, old and new — starting with the negative ones
  • Automatic review request to every patient after the visit (no filtering, as Google requires)
  • Google profile tidied up: photos, services, hours, contacts
  • Monthly report: reviews, rating, position on the map
Start with the free audit
Both plans

Always Open Clinic

Reputation + 24/7 Front Desk in one plan.

€297/ month
  • Everything in Google Reputation
  • AI assistant on WhatsApp and your website, any hour
  • Books appointments and sends reminders
  • Text back to every missed call
  • One monthly report for all of it
Start with the free audit

24/7 Front Desk

For clinics that lose patients when the phone isn't answered.

€197/ month
  • AI assistant on WhatsApp and your website: answers questions and books appointments
  • Text back to every missed call
  • Appointment reminders: reply YES or RESCHEDULE
  • Hands anything clinical to your team
Start with the free audit

Fast website with booking

Mobile-first, loads fast, tap-to-call, WhatsApp, booking and your Google reviews on the page.

€600one-time

Growth: SEO, Google Ads, social

For clinics ready to grow. We talk first, then propose a plan.

€1,000–5,000per month · by application
Apply with the same form →

Prices in euros. Your hours, services and wording are always yours — we never publish a reply without the tone you approved.

Free audit · exampleClinic name removed
"Clinic A": the patients slipping away
Reputation4.0★ · 0 replies in the top reviews
BookingForm only, phones not tappable, no WhatsApp
Map26th for "dentistas Amadora"
WebsiteFast on mobile (2.9 s)
Closed with no way to book
109 h / week
From public hours
A real audit we prepared from public data, with the clinic's name removed.

The free audit

One page. Your numbers. No pitch deck.

  • 1
    Your Google reviewsHow many, how recent, which ones are unanswered — and how you compare with the clinics next to you.
  • 2
    Your place on the mapWhere you show up for your main search, and who is paying to sit above you.
  • 3
    The 22:40 testCan a patient book or talk to someone right now on your website? We show you what they see.
  • 4
    Speed and errorsMobile load time, wrong phone numbers, old links, missing hours.
  • 5
    3 fixes you can do yourselfUseful even if you never hire us.
Request my free audit

The assistant

22:40. Clinic closed. Appointment booked.

This is the moment most clinics lose. A new patient asks a simple question at night, nobody answers, and by morning they've booked somewhere else.

  • Answers any hourOn WhatsApp and on your website: hours, location, treatments, first visit, the insurance agreements you tell us.
  • Books into the calendarIt offers real free slots and books them. If your clinic software can't connect, it sends the request to your front desk to confirm.
  • Knows its limitsNo diagnosis, no medical advice. Anything clinical goes straight to your team.
Rui Navarro, founder of Tribo
Rui Navarro · Founder

Who's behind Tribo

About Rui Navarro

"I built these systems for my own companies first. Tribo packages them for clinics."

I'm Rui Navarro, an entrepreneur based in Portugal. I've grown my own businesses with exactly the tools Tribo uses — search (SEO), fast websites and automation — and I build software with AI.

Before that, I ran a marketing agency focused mostly on SEO. Tribo is that experience, narrowed down to the few things that bring patients through the door.

  • You deal with me directly, in Portuguese or English.
  • No invented results: we only report what you can check in your own Google profile and calendar.
  • Starting with dental clinics in Portugal, then other clinic types.

FAQ

Straight answers.

Do I need to get on a sales call?

No. Request the free audit and we send it to you by email. If you like what you see, reply and we set it up. A call only makes sense for the bigger growth projects (SEO, Google Ads, social).

Do you only ask happy patients for reviews?

No. Filtering who gets asked ("review gating") is against Google's rules. We ask every patient the same way and we reply to every review, including the bad ones — politely, and without ever mentioning anything about the patient's health.

Is it GDPR compliant?

Your clinic remains the data controller; Tribo processes data on your behalf under a written data processing agreement, as GDPR requires. Reminders and messages only go to patients who agreed to be contacted by the clinic.

Will the AI give medical advice?

No. It answers practical questions (hours, location, treatments you offer, first visit, payment and insurance agreements you give us) and books appointments. Anything clinical is passed to your team.

Does it work with my clinic software?

It depends on the software — we check it in the audit. If there's no direct connection, the assistant collects the booking request and your front desk confirms it in one tap.

Is this only for dentists?

We're starting with dental clinics in Portugal. Physiotherapy, aesthetics and other clinics with appointments have the same problems — tell us your clinic type in the form.

What languages?

Portuguese and English, for you and for your patients.

Free clinic audit

See what your patients see — before they pick another clinic.

Tell us where to look. You'll get a one-page audit by email. No call, no obligation.

  • Your reviews vs. the clinics around you
  • Your position on Google Maps
  • The 22:40 test on your website
  • 3 fixes you can do yourself

Request your free audit

Name, clinic, email, phone, city and your website or Google link. We use them only to prepare and send your audit (privacy).

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Get your free clinic audit →